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{"decision_id":"dec-a-answer","event_type":"communication.call.answered","correlation_id":"corr-a","queue_id":"support","agent_extension":"1000","direction":"inbound","decision":"applicable","popup_candidate":true,"activity_candidate":false,"missed_call":false,"occurred_at":"2026-08-06T10:00:02Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-a-final","event_type":"communication.call.ended","correlation_id":"corr-a","queue_id":"support","agent_extension":"1000","direction":"inbound","decision":"applicable","popup_candidate":false,"activity_candidate":true,"missed_call":false,"occurred_at":"2026-08-06T10:00:03Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-b-ring","event_type":"communication.call.ringing","correlation_id":"corr-b","queue_id":"support","agent_extension":"1000","direction":"inbound","decision":"not_applicable","popup_candidate":false,"activity_candidate":false,"missed_call":false,"occurred_at":"2026-08-06T10:01:01Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-b-final","event_type":"communication.call.ended","correlation_id":"corr-b","queue_id":"support","agent_extension":null,"direction":"inbound","decision":"applicable","popup_candidate":false,"activity_candidate":true,"missed_call":true,"occurred_at":"2026-08-06T10:01:35Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-c-ignore","event_type":"communication.call.created","correlation_id":"corr-c","queue_id":null,"agent_extension":null,"direction":"internal","decision":"not_applicable","popup_candidate":false,"activity_candidate":false,"missed_call":false,"occurred_at":"2026-08-06T10:02:00Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-d-ring","event_type":"communication.call.ringing","correlation_id":"corr-d","queue_id":"sales","agent_extension":"1000","direction":"inbound","decision":"not_applicable","popup_candidate":false,"activity_candidate":false,"missed_call":false,"occurred_at":"2026-08-06T10:03:01Z","tenant_id":"synthetic","environment":"TEST"}
{"decision_id":"dec-d-answer","event_type":"communication.call.answered","correlation_id":"corr-d","queue_id":"sales","agent_extension":"1000","direction":"inbound","decision":"applicable","popup_candidate":true,"activity_candidate":false,"missed_call":false,"occurred_at":"2026-08-06T10:03:03Z","tenant_id":"synthetic","environment":"TEST"}